ephemera fix faqs.
WHAT DO I GET?
Each month we'll curate a collection of 4 artisan made cards (each with a coordinating envelope).
Some of our favorite cards are a little snarky and perhaps not kid-friendly. (think PG13 - R).
Each month we will try to find at least one (1) card that is seasonally appropriate.
All cards are handmade in the USA and span many techniques, including letterpress, offset printing, digital printing, collage, and foil.
WHAT HAPPENS IF I DON'T LIKE SOMETHING IN MY EPHEMERA FIX?
We know that tastes vary, but hope that every card in your Ephemera Fix will work for someone you know! Each month's selection is carefully handpicked for that month and cannot be exchanged or returned.
YOU GET WHAT YOU GET
While we do not accept returns or exchanges of any cards in the Ephemera Fix, we always welcome feedback!
WHEN WILL IT ARRIVE?
We send the Ephemera Fix first class USPS. Your first order will ship 1-3 business days after your initial purchase date.
For ongoing and prepaid multi-month subsriptions your Ephemera Fix will ship on your purchase date every month.
If you have not received your Ephemera Fix, we'd love to hunt it down for you. Contact firstname.lastname@example.org
Since we ship USPS first class, allow approximately 3 business days for delivery.
WHEN WILL I BE BILLED?
At the time of your initial subscription order, you will be billed immediately for your first Ephemera Fix.
Ongoing subscriptions automatically renew/ bill on the your purchase date each month. So if you originally purchased your subscription on the 5th of the month, you will get billed on the 5th each month.
Similarly, for PREPAID MULTI-MONTH SUBSCRIPTIONS you will be billed immediately for the your first batch of months (3, 6 or 12). Your next renewal date will be on the same day of the month 3, 6 or 12 months later depending on which plan you chose.
IS THE EPHEMERA FIX OFFERED INTERNATIONALLY?
At this time, we only offer service in the United States.
Questions, please contact email@example.com
I LOVE MY SUBSCRIPTION AND WANT TO SPREAD THE LOVE, CAN I GIFT A SUBSCRIPTION?
Of course! All Ephemera Fix options are available to gift as well. Simply select "this is a gift" option and fill in the recipient's shipping info at check out. If you'd like to include a message with your gifted subscription, please enter the message via the "ask a question" form and we'll include it during delivery.
SOMETHING WE MISSED?
Email any further questions to firstname.lastname@example.org