returns & exchanges.
We want you to love what you bring home from Period Six. If something isn’t quite right, here’s how we handle returns.
handmade & one-of-a-kind items.
Many of the pieces we carry are handmade in small batches or individually crafted. Handmade items vary—this is a feature, not a flaw. Natural variations in color, pattern, and finish are byproducts, celebrated, and part of what makes each piece special. Slight variation from photos is expected and not considered a defect.
returns + exchanges.
Unused items may be returned or exchanged within 14 days of delivery. See below for excluded items.
:: customer is responsible for return shipping unless an item arrives damaged
:: refunds or store credit are issued once the item is safely received and inspected by Period Six
refunds.
Refunds are always issued in the original form of payment.
:: gift card purchases are refunded to a gift card
:: credit card, Shop Pay, or PayPal payments are refunded to the original account
:: shipping costs are non-refundable
color & expectation concerns.
If a handmade item doesn’t meet your expectations due to color or natural variation, we’re happy to help explore a return or store credit. We’re unable to guarantee exact color matches on one-of-a-kind pieces.
items not eligible for return or exchange.
:: stationery + greeting cards
:: edible, consumable, or perishable goods
:: bath and body products
:: special order items
:: items discounted more than 20%
Due to their nature, these items are final sale and not eligible for return or exchange.
holiday return window.
Eligible items purchased between November 15th and December 24th may be exchanged through January 31st. Please email hello@periodsix.com to confirm eligibility and coordinate your return or exchange.
